Política de privacidad

Privacy Policy

At Neighbourhood, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, process, and use your data when you visit or make a purchase at www.nbharnhem.com.

Who we are Neighbourhood Arnhem Rijnstraat 14-B, 6811 EV Arnhem, Nederland Email: info@nbharnhem.com | Phone: +31 6 10 46 26 48 KvK: 92492668 | BTW: NL866074077B01

What information we collect When you place an order or register with us, we collect the information necessary to process your order, including your name, email address, delivery address, and payment details. Your payment information is processed securely through our payment provider and is never stored by us.

How we use your information We use your personal data to process and fulfill your orders, communicate with you about your order, and — with your consent — send you occasional marketing updates about Neighbourhood. We may also be legally required to share relevant information with authorities when obligated to do so.

Your rights Under GDPR, you have the right to access, correct, or delete your personal data at any time. You also have the right to object to or restrict how we process your data, and to withdraw your consent for marketing communications. To exercise any of these rights, please contact us at info@nbharnhem.com. We will respond within 30 days.

Cookies We use cookies to ensure the proper functioning of our website and to analyze site traffic. You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our site. For more information, visit www.allaboutcookies.org.

Data retention We retain your personal data for as long as necessary to fulfill your order and comply with our legal obligations — typically no longer than 7 years for financial records, in accordance with Dutch law.

Third parties We will never sell your personal data to third parties. We only share data with trusted partners (such as shipping carriers and payment providers) to the extent necessary to fulfill your order.

Questions or complaints If you have any questions about how we handle your data, please contact us at info@nbharnhem.com. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl.